All knowledgebase articles (Includes general information on Open-E software and related topics.) /2/ /jdss-dssv7-how-to-activate-my-dss-v7-or-joviandss-product_702.html Additional information: product name: JovianDSS / DSS V7 product version: all / version build: all / version Subject: After the installation of DSS V7 or JovianDSS, it requires activation. How can I perform it? Contents: In order to... Information/General info/Updates Wed, 04 Mar 2026 13:23:30 +0000 /jdss-when-updating-joviandss-from-versions-older-than-up31-you-must-make-sure-to-update-tothrough-up_3567.html Additional information: product name: JovianDSS product version: versions older than up31 build: all / version Subject: When updating JovianDSS from versions older than up31 you must make sure to update to up31 as part of the update... Information/General info/Updates Thu, 23 Oct 2025 19:42:20 +0000 /dssv7jdss-unable-to-connect-to-hw-raid-using-megaraid-storage-manager-msm-software_2861.html Please make sure that you are using a version of MSM software which is tested to work with our products and is listed below. Login details for accessing MSM or Avago Management is: Username: raid Password: raid For DSS V7 ver. up57: ... Information/General info/RAID Tue, 08 Aug 2023 11:43:51 +0000 /dss-v7-how-to-run-open-e-dss-v7-in-rescue-mode_1823.html How to run Open-E DSS V7 in rescue mode? The rescue mode allows you to start the system without logical volumes mounted. Using console: ... Information/General info Tue, 25 Jul 2023 09:17:30 +0000 /dss-v7jdssnetlogon-rpc-elevation-of-privilege-vulnerability-(cve-2022-38023)_3481.html Additional information: product name: JovianDSS/DSS V7 Subject: Potential Active Directory connectivity issues after addressing CVE-2022-38023 by Microsoft Contents: Open-E JovianDSS and DSS V7 uses Netlogon protocol as a secure way of... Information/General info Wed, 05 Jul 2023 11:39:56 +0000 /changing-the-disk-timeout-setting-in-windows-os_3491.html Subject: Changing the Disk Timeout setting in Windows OS Reason: Too low standard disk timeout value on a Windows operating system may cause disruptions during failover. A step-by-step procedure of modifying Windows registry to increase the... Information/General info Wed, 05 Jul 2023 09:38:46 +0000 /samsung-pm863pm863a-and-pm883-data-miscompare-issue_3321.html Description: When using Samsung PM 863a and PM883, data corruption can occur during background operations due to UECC flag cleared by mistake from the current firmware. This may occur during background NAND operations. Environment: The SSD... Information/General info Thu, 07 Apr 2022 11:27:10 +0000 /jdss-dss-v7-jumbo-frames_121.html Additional information: product name: JovianDSS / DSS V7 product version: all / version build: all / version Problem: When trying to set the MTU value of 9000, it claims it's a wrong value. Symptoms: Errors or messages: Trying to... Information/General info/Performance Thu, 27 Aug 2020 10:03:47 +0000 /dss-v7-how-can-i-obtain-and-apply-a-small-update-to-my-open-e-software_63.html Additional information: product name: DSS V7 product version: all / version build: all Subject: How can I obtain and apply a small update to my Open-E software? Contents: You can obtain small updates right here in the Knowledge base. ... Information/General info/Updates Wed, 05 Aug 2020 09:43:44 +0000 /how-to-reset-password-from-console_2023.html If you want to reset the password from console you have two ways: first you can establish the connection with DSS using PuTTY, second accessing the console directly. Here you can find How To article:... Information/General info Mon, 20 Aug 2018 09:37:32 +0000 /adaptecmicrosemi-storage-manager-(asm)-access-in-dss-v7-up60_1573.html 1 - Adaptec/Microsemi controllers maxView Storage Manager v2.03.22476 is required. 2 - Change the default password for the Adaptec Storage Manager to gain read/write access. To do this, Login to the DSS V7 webGUI, and navigate to SETUP -> H/W... Information/General info/RAID Thu, 18 Jan 2018 09:48:29 +0000 /slow-smb-performance-with-macos-x-clients-while-afp-performance-is-good_2911.html PROBLEM: Slow SMB performance with MacOS X clients while AFP performance is good EXAMPLE: With MacOS X clients (OS version 10.12.6) there is a significant speed differences between AFP and SMB. With AFP up to 780MB/s, while... Information/General info/Performance Thu, 07 Sep 2017 11:50:57 +0000 /starting-cluster-manually-in-local-mode-after-failure-of-a-node_2721.html There is a possibility to start cluster in a "local" mode, serving data from one working node exclusively. Once your DSS node-b [or node-a, for that matter] goes down, working node will automatically switch itself into "source" mode, changing its... Information/General info/Auto Failover Fri, 12 May 2017 13:03:03 +0000 /lsi-mib-to-collect-all-information-to-use-with-lsi-raid-controllers_2851.html Thanks to Jadar Simoes from SDC who provided this MIB for all to use. Provided and contributed by: Jader Simões Diretor de Tecnologia www.sdc.com.br Information/General info/RAID Fri, 24 Mar 2017 14:37:36 +0000